• Study from home!
  • CCNA 200-301 starting from 9th August 2021
  • Our first batch for CyberOps starting from 28th August
  • Think CCIE. Think Octa Networks.
Octa Networks
  • Study from home!
  • CCNA 200-301 starting from 9th August 2021
  • Our first batch for CyberOps starting from 28th August
  • Think CCIE. Think Octa Networks.

CUCM Course Training Institute in Mumbai, India

Course Highlights

  • Training Mode
    Classroom and Online
  • Learning Method
    Lecture & Self-Study
  • Duration
    1 Month
  • Training Hours
    3 Hours per day
  • Hands on Labs
  • Study Material
  • Certificate
  • Batches
    Weekdays (Mon-Fri) & Weekend (Sat-Sun)
  • Price
    Enquire now

Cisco Communications Manager Course Overview

We are the most renowned Institute for online and onsite Cisco Communications Manager Training in Mumbai, India. Octa Networks is considered as one of the most innovative, best, reliable and prestigious Cisco Communications Manager Training Institute in Mumbai, India. We also provide Corporate Training’s in Mumbai, India.

Our Cisco Communications Manager Training provides you the basic procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition to instructor-led lecture and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the Cisco Unified Communications Manager software used in the class will be version 11.0.1, the course material is applicable to versions 8.x, 9.x, 10.x or 11.x. The concepts and the lab tasks are the same for most of the Cisco Unified Communications Manager software versions.

Octa Networks provides Cisco Communications Manager training on REAL Cisco devices (Routers and Switches), with 24×7 Lab facility. Cisco Communications Manager Curriculum is designed as per Cisco Communications Manager exam blueprint provided by Cisco. Octa Networks is providing Cisco Communications Manager Bootcamps and focused training facilities across India and abroad. We are proud of our track record of guiding and coaching our students to achieve their certifications.

Cisco Communications Manager Certification Course Details

Course Duration

  • 1 month of Instructor-led classroom training
  • 1 month of instructor-led online training

Who should enroll?

  • Network engineers with CCNA level knowledge
  • Network engineers looking for the enhancement of their skills and acquire in-depth know-how in Enterprise Unified Communications solutions based on their interests or professional-level job roles

What you’ll learn in this course?

  • Demonstrate an overall understanding of the CUCM 10.0 system and its environment
  • Configure CUCM to support IP Phones in multiple locations
  • Configure CUCM to route calls to internal, inter-cluster and PSTN destinations
  • Configure User accounts and multi-level administration
  • Understand User Web Page functionality
  • Configure user features including Intercom, Hunt Groups, [Other Group] Call Pickup and Presence
  • Understand Unified Mobility, Mobile Voice Access and Enterprise Feature Access
  • Understand the capabilities of and demonstrate the Bulk Administration Tool
  • Understand and configure the Disaster Recovery System
  • Understand the revised Licensing model for Cisco Unified Communications
  • Understand and demonstrate the use of the Unified Reporting tool
  • Understand and demonstrate the use of the Dialed Number Analyzer

How you'll benefit?

Upon completion of this course, candidates will have the skills and knowledge to:

  • Acquire the knowledge and skills to use the tools and systems designed to facilitate team-based collaboration whether in-office or remote.
  • Gain hands-on experience in using Cisco Communications Manager software for secure, remote access for phones, endpoints, smartphones, tablets, video, and other communication devices to support nontraditional workspaces.
  • Qualify for professional-level job roles in the high-demand area of Collaboration environments
  • Validate your knowledge and prepare to take the Implementing Cisco Collaboration Applications (CLICA) exam.

What is Cisco Expressway Course Curriculum?

Our Cisco CUCM training has been designed & developed adhering to latest Cisco Blueprint and includes all modules of Cisco Communications Manager Certification


The knowledge and skills that a student must have before attending this course are:

Training Outline

  • Introduction to IP Telephony
    • Exploring IP Telephony
    • Describing Deployment Models
    • Understanding Advanced Multisite Features
  • Defining the Basic Configuration
    • Logging In to Cisco Unified Communications Manager
    • Examining Basic Server Configuration
    • Describing Multilevel Administration
    • Configuring DRS Backup and Restore Procedures
  • User Administration
    • Understanding User Configuration
    • Using the User Web Pages
  • Exploring Phone Registration and Cisco Unified IP Phones
    • Configuring System Parameters
    • Supporting Cisco Unified IP Phones
    • Exploring Phone Registration and IP Phone Communications
    • Utilizing the Bulk Administration Tool (BAT)
  • Basic Route Plan Configuration
    • Implementing Dial Plan Connectivity
    • Creating Route Plans
  • Route Filters and Digit Manipulation
    • Configuring Translation Patterns and Route Filters
    • Implementing Digit Manipulation
  • Class of Control
    • Defining Class of Control
    • Using Class of Control Features
  • Understanding Media Resources
    • Defining Media Resources
    • Exploring Media Resource Management
  • Features and Services
    • Describing Basic Features
    • Exploring Hunt Groups
    • Describing Phone Services

Hands-on Labs

  • Connection and Orientation to the NterOne Voice Lab Environment
  • Configuring Cisco Unified Communications Manager Initial Settings
  • Backing Up Cisco Unified Communications Manager Using the Disaster Recovery System
  • Managing User Accounts in Cisco Unified Communications Manager
  • Implementing IP Phones
  • Implementing PSTN Gateways
  • Configuring Cisco Unified Communications Manager Call-Routing Components
  • Implementing Digit Manipulation
  • Implementing Calling Privileges in Cisco Unified Communications Manager
  • Implementing Cisco Unified Border Element (CUBE) for calls to and from the Actual PSTN
  • Implementing Media Resources
  • Implementing Call Coverage in Cisco Unified Communications Manager

What to expect in the exam?

  • 300-810 CLICA exam tests your knowledge and skills related to collaboration applications, including SSO, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.
  • After you pass 300-810 CLICA, You earn the Cisco Certified Specialist – Collaboration Applications Implementation certification.
  • You satisfy the concentration requirement for the CCNP Collaboration certification. To complete your CCNP Collaboration certification, you must pass 350-801 CLCOR exam.

What Devices are used during Hands-on Labs?

Our Cisco Communications Manager Training program provides the students with opportunity to have hands-on labs on Real Cisco Devices which boost their Confidence at handling these devices and tools efficiently in Enterprise Unified Communications deployment.

  • Routers - 2911 ISR G2 Routers.
  • Switches -3560 POE Switches.
  • IP Phones - 7965 / 9971 / 8845 Series
  • Servers - CUCM, CUC, UCCX, IM & PRESENCE, VCS & TMS.
  • Cisco Expressway Series.
  • Cisco Jabber Desktop & Mobile.

What Jobs are available after the course?

  • Collaboration engineers
  • Collaboration administrators
  • Technical consultants
  • Network designers
  • Technical Solutions Architect

Do you provide Placement Assistance, post completion of the training?

We are 100% committed to offer placement assistance to our students. Industry approved Resume Templates are provided to candidates as guidance to assist them in writing their resumes. We also provide students with FAQ interview questionnaire to help them prepare for their job interviews.

What is expected salary after the Cisco Expressway Training Course?

On an average a CCNP Collaboration (Communications Manager) Certified Engineer with 3-5 years of experience gets salary in the range of INR 50,000 to 75,000 per month in India.

After Cisco Expressway training course, what is the Next Step?

Learning never stops. We always recommend CCNP Collaboration or CCIE Collaboration Lab training. There is huge demand for CCIE Collaboration certified Engineers in market. These training and certification will establish your authority as an industry expert and provide you better career opportunities in the market.


Exam Name Exam Code Duration Cost Registration:

Cisco Communications Manager

300-810 CLICA

2 Hours 300 USD Pearson VUE

Lab Setup

Training Plan & Schedule

Training Plan

Cisco Communications Manager Training
Batch Weekdays (Mon-Fri) Weekend (Sat-Sun)
Mode Classroom / Online Classroom / Online
Hours 3 Hours/Day  4 Hours/Day 
Duration 1 Month 2  Months
Date Course Training Type Batch Register
6 July 2020 Cisco Communications Manager Classroom / Online Weekdays (Mon-Fri) Enquire now
11 July 2020 Cisco Communications Manager Classroom / Online Weekend (Sat-Sun) Enquire now
20 July 2020 Cisco Communications Manager Classroom / Online Weekdays (Mon-Fri) Enquire now
25 July 2020 Cisco Communications Manager Classroom / Online Weekend (Sat-Sun) Enquire now

Student Reviews

Frequently Asked Question

The duration of course depends on the batch you select. Regular (Mon – Fri) classroom training spans over the period of 4 weeks with 3 Hours / Day. Weekend (Sat – Sun) classroom training takes 2 Months with 4 Hours/Day. You can choose online/offline training mode and check out the schedule and fees accordingly.

Cisco press books, latest workbooks prepared & revised regularly by experts.

You may earn between 4,00,000 – 6,00,000 INR which may increase significantly with work experience, improved hands-on skills and other related factors.

Yes. The Cisco Communications Manager online training batches are available on both weekdays as well as weekends in morning and evening sessions.

We provide lab training facility in Asia with 24×7 Lab access with rack and lab administrator guide. We offer great value for money to all our candidates through Personality development sessions. Our training is best in Mumbai and our trainers are CCIE Certified.

Yes. Weekend training facility is available for working professionals.

A concentration exam is one of the two exams required for professional-level certification (CCNP). Concentration exams take a deeper dive into a relevant and related technology to the core, allowing the candidate to choose a topic that is either of interest or related to his or her chosen technology area of focus. For CCNP, there are concentration exams for all five technology tracks, Enterprise, Security, Service Provider, Collaboration and Data Center. There are also multiple concentration exams available for Cisco Certified DevNet Professional

Effective February 24, 2020, when you pass the concentration exam in a given technology track, you have three years from that pass date to pass a core exam within that same technology track to complete your professional certification.

Cisco Unified Communications Manager is an integrated collaboration infrastructure for calling, messaging and mobility.

Yes, While the Cisco Unified Communications Manager software used in the class will be version 11.0.1, the course material is applicable to versions 8.x, 9.x, 10.x or 11.x.

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