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Privacy Policy

Privacy Statement

Scope

This privacy notice applies to any Octa Networks website, application, service, or tool (collectively “Services”) where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices.
It also applies to any other communication we may have with you.
We do not knowingly attempt to solicit or receive information from children.

Contact Us

If you have a question or a complaint about this privacy notice, our privacy standards, or our information handling practices, you can reach the Octa Networks Office in writing at: Octa Networks, Ground Floor, Syed House, Old Cadell Rd,Mahim West,Mumbai 400016.
You can also email our Privacy Team at [email protected]

Personal information we collect

What information we collect

If you are a training participant, your employer (or other third party paying for training) supplies us with your business contact information: Name, email address, physical address and phone number. Some employers also provide additional identifying information such as an employee ID number. We do not ask for nor do we process sensitive personal information.
If you are purchasing training for yourself or interacting with our Services without being a training participant, we collect the contact information you provide.
In interacting with our Services, we collect IP address and data associated with cookies. We will also generate information about your use of the services, including creating a record of your training.
We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

Personal information you give us when you use our Services or enroll with us

Personal information we collect automatically when you use our Services or enroll with us

Personal information we collect using cookies and similar technologies

Personal information collected from other sources

When information is collected

We collect information when you use the Services. We also collect personal information from you and any devices (including mobile devices) you use when you: use our Services, register for an account with us, provide us information on a web form, update or add information to your account, provide us information at a tradeshow or other event, or when you otherwise correspond with us.
We also collect information when orders are placed from the party making the order. This information is typically provided by an employer but may be provided directly by you or another third-party purchasing services on your behalf.

Your choices about how we use your personal information

We endeavor to provide you with choices about how we use your personal information to communicate with you, to send you marketing information, and how we provide you with individualized Services and relevant information.
There are some instances, however, where the processing of your information may be limited or determined by others. If your data was provided to us by your employer (or other party paying for your Services), we will process the data based on the legitimate interests of your employer in having us provide Services to you in the context of that relationship. We may also process your personal information with regard to our legitimate interest in compliance and maintaining business records. You have a right to object to the processing of your personal information in these circumstances by contacting us at [email protected]

How we use your personal information

We use your personal information to provide and improve our Services, provide you with a personalized experience in using our Services, contact you about your account and our Services, provide you customer service, provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities.
If we received your personal information from an employer in connection with the provision of Services, we will use that information to communicate with you and provide the Services. We may also provide information about your use of the Services to your employer.
Information about Services provided to a specified individual may appear in invoices and other financial records. We may also process and retain personal information for purposes of compliance with laws and regulations.

Ways you can access, control, and correct your personal information

We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.

How we might share your personal information

We may disclose your personal information to other members of the Octa Networks corporate family or to third parties. This disclosure may be required for us to provide you access to some of our Services, to comply with our legal obligations, to enforce our Terms & Conditions or other agreements, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services and otherwise comply with the law. We attempt to minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose.
We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.
More specifically:

How long we keep your personal information

We retain your personal information for as long as necessary to provide the Services, or for other essential purposes such as maintaining financial and tax records, complying with our legal obligations, resolving disputes, and enforcing our policies.

How we protect your personal information

We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.

Cookies & Similar Technologies

When you visit or interact with our sites, services, applications, tools or messaging, we or our authorized service providers may use cookies and other similar technologies to help provide you with a better, faster, and safer experience, and for advertising and marketing purposes.

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.

What are cookies used for?

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What types of cookies does Octa Networks use?

There are generally three categories of cookies: “Necessary”, “Performance”, and “Preference”. Octa Networks uses all three categories of cookies in connection with its web-based Services.
1. Necessary Cookies. These cookies are essential, as they enable you to move around the Services and use important features, such as accessing your courses.
2. Performance Cookies. These cookies collect information about how you have used the Services, for example, these cookies be used to tell us to that you previously visited our website so we can make it easier to find the content you viewed before. We also use cookies to track aggregate Service usage and experiment with new features and changes to the Services. The information collected is used to improve how the Services work. These cookies allow us to remember how you’re logged in, your preferences, and other information about your use of the Services. These cookies allow us to tailor the Services to provide enhanced features and content to you. The information these cookies collect is not used to track your browsing activity on other sites or services.
3. Preference Cookies. Octa Networks and our third-party partners may use these types of cookies to deliver content that is relevant to your interests. These cookies can remember that your device has visited a site or service, and may also be able to track your device’s browsing activity on other sites or services other than on the Octa Networks Services. This information may be shared for the purpose of providing aggregate usage statistics and testing of the Service.

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

First and third-party cookies

First-party cookies are cookies that belong to Octa Networks, third-party cookies are cookies that another party places on your device through the Services. Third-party cookies may be placed on your device by someone providing a service for Octa Networks, such as remote labs or virtual classroom connectivity.

How to control and delete cookies

Most internet browsers are initially set up to automatically accept cookies. If you do not want our Services to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.
If you disable the cookies that we use, this may impact your experience while using the Services, for example, you may not be able to access certain functionality of the Services or you may not receive personalized information.
If you use different devices to view and access the Services (e.g., your computer, smartphone, tablet) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences
The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser.

You can find out a great deal of additional information about cookie settings at third-party sites, such as www.allaboutcookies.org.

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