CCNA Collaboration

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Overview

CCNA Collaboration certification is for network video engineers, collaboration engineers, IP telephony and IP network engineers who want to develop and advance their collaboration and video skills in line with the convergence of voice, video, data and mobile applications, the Cisco CCNA Collaboration certification is a job-role focused training and certification program. It will allow you to maximize your investment in your education, and increase your professional value by giving you the skills to help your IT organization meet increased business demands resulting from these technology transitions.

Key Features of CCNA Training:

  • Guaranteed Training on Real Time Devices.
  • CCNA Concepts explained in practical and theoretical context.
  • 24*7 Lab Access.
  • 60+ hours of classroom-style training using an interactive whiteboard and projector session.
  • Course Revision – By enrolling once you can avail classes for same training up to 2 times.
  • Smart classrooms fully equipped with projectors, Wi-Fi connectivity, Digital Pads.
  • Support and Guidance if you are applying for Cisco Global Certification.
  • Late night and early morning batch facility
  • 24*7 Trainers Availability
  • Training delivered by Experienced and Certified Trainers.
    • Mr. Sagar #51562 Mumbai

      CCIE Collaboration #51562

    • Mr. Maqsood #XXXXX Delhi

      CCIE Collaboration #XXXX

    • Mr. Farhan #XXXXX Bangalore

      CCIE Collaboration, Data Center #XXXX

    • Mr. Vikas #XXXXX Pune

      CCIE Collaboration #XXXX

Devices to be used during the Training Program:

  • Router : 2901, 2911 Series
  • Switches: 3750, 3560 Series
  • Endpoints: 7961, 7965
  • Cisco Unified Communication Manager v9.x
  • Cisco Unified Communication Manager Express v9.x
  • Cisco Unified Unity Connection v9.x

Course Details

Course Prerequisites

Working knowledge of converged voice and data networks
Basic knowledge of Cisco IOS gateways
Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.

( Not sure if you meet all the prerequisites? Chat with the Experts Now! )

Topics:

1.0 Describe the Characteristics of a Cisco Unified Communications Solution

1.1 Describe the Cisco Unified Communications components and their functions

1.2 Describe call signaling and media flows

1.3 Describe quality implications of a VoIP network

2.0 Provision End Users and Associated Devices

2.1 Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

2.2 Create or modify user accounts for Cisco Unified Communications Manager

2.3 Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI

2.4 Create or modify endpoints for Cisco Unified Communications Manager

2.5 Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI

2.6 Describe how calling privileges function and how calling privileges impact system features

2.7 Create or modify directory numbers

2.8 Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote   destination configuration

2.9 Enable end users for Cisco Unified IM and Presence

2.10 Verify user features are operational

3.0 Configure Voice Messaging and Presence

3.1 Describe user creation options for voice messaging

3.2 Create or modify user accounts for Cisco Unity Connection

3.3 Describe Cisco Unified IM and Presence

3.4 Configure Cisco Unified IM and Presence

4.0 Maintain Cisco Unified Communications System

4.1 Generate CDR and CMR reports

4.2 Generate capacity reports

4.3 Generate usage reports

4.4 Generate RTMT reports to monitor system activities

4.5 Monitor voicemail usage

4.6 Remove unassigned directory numbers

4.7 Perform manual system backup

5.0 Provide End User Support

5.1 Verify PSTN connectivity

5.2 Define fault domains using information gathered from end user

5.3 Troubleshoot endpoint issues

5.4 Identify voicemail issues and resolve issues related to user mailboxes

5.5 Describe causes and symptoms of call quality issues

5.6 Reset single devices

5.7 Describe how to use phone applications

Exam Details

Exam Name Exam Code Duration Registration
Implementing Cisco Collaboration Devices (CICD) 210-060 CICD 75 minutes (55-65 questions) Pearson VUE
Exam Name Exam Code Duration Registration
Implementing Cisco Video Network Devices 210-065 CIVND 75 minutes (55-65 questions) Pearson VUE

Upon completing this course, you will be able to:

  • 1

    Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows.

  • 2

    Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service.

  • 3

    Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.

  • 4

    Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.

  • 5

    Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.

  • 6

    Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications.

  • 7

    Describe how to maintain a Cisco Unified Communications solution.

Job Oppurnities

  • IP Telephony Analysts
  • IP Network Engineers
  • Video Operator/Administrator
  • Network Video Engineers
  • Collaboration Engineers
  • Communications Engineer

Training Plan

Weekday Batch: Mon - Fri
Duration Timing Mode Cost
4 weeks 4 Hours / Day Online/Onsite 9500 INR
Weekend Batch: Sat - Sun
Duration Timing Mode Cost
2 months 6 Hours / Day Online/Onsite 9500 INR

Group Discount

  • In a Group of 2 discount will be 10% per head
  • In a Group of 3 discount will be 15% per head
  • In a Group of 4 discount will be 20% per head

Schedule

Upcoming Batches
Batch Date Location
Weekday 1 Jan 2018 Delhi
29 Jan 2018 Mumbai
24 Feb 2018 Gurgaon
23 Mar 2018 Bangalore
21 Apr 2018 Pune
20 May 2018 Mumbai
Weekend 6 Jan 2018 Delhi
25 Feb 2018 Mumbai
25 Mar 2018 Bangalore
25 Apr 2018 Pune
25 May 2018 Gurgaon
25 Jun 2018 Delhi
  • Demo Video
  • Online Training Videos
  • Onsite Training Videos

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